- Board Meetings
- Continuing Education
- Decision Pending and Opportunities for Public Participation
- Expert Witness Recruitment
- Filing a complaint with the BOP
- License Verification
Provider Update: Mental Health Services for Victims of Violent Crime
The California Victim Compensation and Government Claims Board commends the thousands of mental health providers who help victims of crime. We recognize the dedication that goes into working with victims and to this end, we are launching new efforts to engage in personal outreach to support crime victim providers.
Fast and efficient payments to providers of mental health services for crime victims are a top priority of the VCP. To this end, our claims management system continues to be refined to ensure an expedient turn around time on provider bill processing and payment. We appreciate the patience and understanding of the providers who may have experienced delays in payments in recent months while we have worked to incorporate some impressive state-of-the-art features that will enable our system to provide quick and easy service to all of the valued providers who serve victims. One of these exciting features automatically identifies those bills that qualify for payment and moves them on to be paid through the State Controller’s Office within days of receipt. Providers can receive information on bill status by completing an Application and Bill Status Request Form which can be accessed on the VCGCB website at www.vcgcb.ca.gov or they may call our Customer Service Staff at 800.777.9229.
Another measure taken by the VCP to improve the efficiency of getting providers paid for their services is we are now asking that all provider bills be submitted on standard forms. Bills submitted by providers on the standard forms will ensure that the bills are processed as quickly as possible for payment through our automated claims system. Bills submitted on non-standard forms may experience unnecessary delays. We are therefore asking that all mental health providers submit their bills for services provided to crime victims on the standard Centers for Medicare & Medicaid Services (CMS) 1500 form. This form can be downloaded from www.vcgcb.ca.gov.
To personally assist any mental health provider with issues relating to working with the VCP in helping crime victims, please contact Robin Foemmel Bie who is the new Provider Ombudsman. Robin can be reached at 916-491-3759 or at firstname.lastname@example.org to answer any questions or address any concerns regarding provider payments.
Again, thank you to all of the mental health providers that serve victims of crime. You play a vital role in helping crime victims take back their lives.